Question 1

I placed my order, when can I expect it?"

Accepted Answer

As previously stated in the shipping policy, orders are typically shipped within 1-3 business days after processing time.

Question 2

Do you allow refunds or cancellations?

Accepted Answer

Due to the nature of our products and safety of our customers, all sales are final. There will be no refunds and all sales are final.

Question 3

How can I be notified of future restocks and sales?

Accepted Answer

We highly recommend subscribing to the 913 Couture email list to be notified about future restocks, sales alerts, brand ambassador castings, and more.

Question 4

What are your care tips to help maintain my products after wear?

Accepted Answer

To ensure your pieces remain high quality, we recommend a few care tips.
Turn your garments inside out before tossing them in the washer. Make sure the washer water is running cold and cold only. Please be sure not to use  any bleach, as it is harsh to our pieces. Once finished washing, tumble dry on low heat.

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